Privacy Policy
Empowering Village Kids Through English
BlissfulBeing is committed to safeguarding your privacy. Please read this policy carefully to understand how we collect, use, and protect your information.
Information We Collect
Information Provided by Parents / Guardians
- Full name and email address of the parent or guardian
- Mobile number for account registration and communication
- Child's name, age, and grade level for educational profiling
- Payment details (processed securely via third-party gateways — we do not store card data)
Information Collected Automatically
- Device type, operating system, and browser/app version
- Usage data including learning progress, lesson completion, and activity logs
- Crash reports and diagnostic data to improve app performance
Information We Do Not Collect
We do not collect biometric data, Aadhaar numbers, or any sensitive personal data beyond what is necessary to deliver our educational services. We do not knowingly collect personal information directly from children without verifiable parental consent.
How We Use Your Information
- To create and manage your account and provide access to the Platform
- To personalise and track the child's learning journey and progress
- To process subscription payments and send billing-related communications
- To send service updates, learning tips, and important notices to parents/guardians
- To analyse usage patterns and improve the quality of our educational content
- To detect, investigate, and prevent fraudulent or unauthorised use of the Platform
- To comply with applicable Indian laws, regulations, and lawful requests
Data Sharing and Disclosure
BlissfulBeing does not sell, rent, or trade personal information. We may share data in the following limited circumstances:
Service Providers
We engage trusted third-party vendors (e.g., payment processors, cloud hosting providers, analytics services) who process data only on our behalf and under strict confidentiality obligations.
Legal Obligations
We may disclose information if required by law, court order, or regulatory authority in India, or to protect the safety and rights of BlissfulBeing, our users, or the public.
Business Transfers
In the event of a merger, acquisition, or sale of assets, user data may be transferred to the successor entity, subject to the same privacy protections outlined here.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this Policy or as required by applicable law.
Data Security
We implement industry-standard technical and organisational measures to protect your data, including:
- Secure, access-controlled cloud infrastructure hosted in India
- Regular security audits and vulnerability assessments
- Restricted access to personal data on a need-to-know basis
While we take all reasonable precautions, no digital system is completely immune from risk. We encourage you to use strong passwords and keep your login credentials confidential.
Parental Rights
As a parent or guardian, you have the right to:
- Access the personal data we hold about you and your child
- Request correction of inaccurate or incomplete data
- Request deletion of your child's data from our systems
- Withdraw consent for data processing (which may result in account termination)
To exercise any of these rights, please contact us at iamblissfulbeing@gmail.com. We will respond within 15 working days.
Cookies and Tracking
Our mobile application may use local device storage and session tokens to maintain login state and improve performance. We do not use advertising cookies or third-party tracking for commercial purposes.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The revised policy will be posted on the Platform with an updated Last Updated date. Continued use of the Platform after such changes constitutes your acceptance.
Contact
For any privacy-related queries or concerns, please contact our Grievance Officer:
Company
BlissfulBeing
Address
Gujarat, India
Response Time
15 working days
